Reviews & Testimonials
From your family to ours
We're humbled by the heartfelt messages we receive from the families we've served. These messages aren't just kind words—they're real stories that show our dedication to providing support when it's needed most. They offer a genuine insight into what we strive for—making a difficult time a little bit easier.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind.
Write a review
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it.
“The professionalism and superb customer service was unmatched! The Brookside staff lead by Chris were all more than accommodating from start to finish. Please put your trust in Brookside Funeral Home for your loved ones final arrangements.”
Author:— Ty George rated with 5 stars ★ ★ ★ ★ ★
“Brookside is amazing. They take care of everything and make a hard time easier for you. They are less worried about how much they are going to charge you. And more about how they can help you. Thank you for all you do.”
Author:— John Bower rated with 5 stars ★ ★ ★ ★ ★
“Brookside made a difficult occasion much easier. Staff was attentive to details. Nice experience with brookside.”
Author:— Jemmell Burch rated with 5 stars ★ ★ ★ ★ ★
“Chris and Kim did amazing job with my mother's service ❤️ and me and my family are very grateful for everything you all have done to make this time a little easier for us”
Author:— Amy Nole rated with 5 stars ★ ★ ★ ★ ★
“Chris and his entire staff displayed compassion, kindness, and empathy during the loss of our mom. Very professional. The facility is beautiful! Thanks you!!”
Author:— Darlene Pettiway rated with 5 stars ★ ★ ★ ★ ★
“Owner and staff was very nice, caring and made us feel like a part of their family.”
Author:— Faye Peterson rated with 5 stars ★ ★ ★ ★ ★
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The Brookside Funeral Home and Memorial Gardens difference
“Simply wonderful people at Brookside. I worked with Chris for my loved one. I didn't know what to do, other than call the funeral home. I was greeted by a warm and caring voice that immediately put me at ease by letting me know that my loved one was in his care now. He took it from there. After a short meeting, everything was set up. They met every expectation and more. I highly recommend this locally owned business. I contacted Ridouts in Prattville, but was greeted with a polar opposite salesman. He was quick to start sending me things to purchase, but he never asked what my plans were, what my budget was, or even how could he help me. That was a very impersonal and insulting interaction that quickly resulted in a blocked number. If you want to deal with a salesman, I highly recommend going somewhere other than Brookside. If you want to be put at ease by a caring staff (all of them), then Brookside is who you should call. Thank you Brookside, for everything. Our interaction with everyone there allowed us to focus on grieving for our loved one. I'll be by soon to set up my arrangements.”
Author:— Skeebo ?. rated with 5 stars of 5 ★ ★ ★ ★ ★
“Brookside are very caring people and did an excellent job with my mother's funeral. They paid extra attention to the details we wanted, very compassionate and understanding. However, we were very disappointed with a lot of the flower deliveries from the local florist, Jenelyn's. I thought it was very disrespectful to send flower arrangements for my mother's funeral with July 4th ribbons. My brother's flowers that they ordered didn't even come with the correct vases or flowers. The casket spray that they made was absolutely beautiful with the spring flowers. Other flowers, I don't feel like they put in the respect for the situation. And these flowers were ordered days ahead of time. ”
Author:— Patricia Barrett rated with 5 stars of 5 ★ ★ ★ ★ ★
Author:— M Deramus rated with 5 stars of 5 ★ ★ ★ ★ ★
Author:— Frances Elsner rated with 5 stars of 5 ★ ★ ★ ★ ★
“Our family’s experience with with Brookside was top notch and very professional. From the retrieval from home to the burial was excellent, compassionate, and very prepared. Even when changes were asked for Chris was very accommodating. Every employee was friendly and and curteous. Also they traveled 100 miles for this service and burial. Thank you Chris and your excellent staff for all you did for the family of Harold Malone, my amazing brother-in-law. Dawn Malone”
Author:— Dawn Malone rated with 5 stars of 5 ★ ★ ★ ★ ★
“I just wanted to thank Ms, Donna, Mr. Chris, and Ms. Kimberly. You guys were amazing. I really felt like we all were family. You did an amazing job! The love and care that my family and I received was so wonderful! This was the first experience of losing a parent. But through the pain you guys were there. Every call, every text, and every tear. You guys will always be in my heart! I pray that you guys always stay blessed. ❤️”
Author:— Irene Outlaw rated with 5 stars of 5 ★ ★ ★ ★ ★
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